how to purchase on Etsy and not piss off sellers

Yeah I know, I am actually writing a post not about a video. Sometimes I do this.

Tips from an Etsy seller on how to purchase and not be a jerk:

  • look at every picture
    • these are here for a reason
    • they typically show different angles and different color options (if available) and can probably answer your questions
  • read the description
    • yes the whole thing
    • it explains all common questions like how long does it take, what color is it, etc
  • read the shop policies
    • you agree to these when you purchase, don’t expect individual sellers to have the same policies as Amazon
  • look at the shipping section
    • guess what is here? when it ships! and how much shipping is
    • it tells you when it ships!
    • saying this again for the people in the back – it will tell you when the item is likely to ship by
    • oh yeah this isn’t a guarantee, most shops clearly state that around the holidays processing times may increase
  • DON’T MESSAGE THE SELLER WITH ANY QUESTION THAT CAN BE ANSWERED BY READING THE DESCRIPTION, SHIPPING SECTION, AND SHOP POLICIES
    • you are wasting time
    • stop it
    • for real, stop it
  • remember that the handmade shops are small businesses, many only have the one person
    • wait on responses
    • expect this to take time, most items are made to order
    • follow the shop policies
    • do not expect any policy to be bent for you
    • do not haggle
  • if you want anything at all custom about your order – MESSAGE THE SELLER PRIOR TO PURCHASE
    • for real, do not order something and state in the message to seller that you want anything at all different than is ordered
    • expect this to cost $$
    • customized items will frequently have an additional cost since they may require additional time, supplies, etc
  • if you want an item to ship by a certain date that is before the shipping section states – MESSAGE THE SELLER PRIOR TO PURCHASE
    • I really can’t state this enough
    • message before you buy
    • this might not be an option depending on a lot of factors
      • remember how these are individuals? yeah they only have 2 hands and so much time in the day and aren’t robots and have other things they need to do
    • this also probably costs $$
      • rush shipping is more expensive
      • rush orders typically have a fee since this requires the seller to create the item faster than they have allotted to do so
        • don’t haggle this
        • don’t be a jackass
  • so basically, read everything, message if you have any questions or want anything at all different than what is provided and when it is scheduled to ship by, be nice, wait for a response, be polite, be patient, order early, expect all policies to apply to you (yes even you, precious), and don’t expect that all your timing or customizations can be filled during busy seasons

Ok?

Just be a good person.

 

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